1. Information We Collect
Personal Information
We collect personal information that you provide to us when you
register for an account, use our services, or communicate with us.
This may include:
Name
Email Address
Phone Number
Billing and Payment
Information National Identification Number (NIN)
Bank Verification Number (BVN)
Transaction Details
Non-Personal Information
We may also collect non-personal information automatically when
you interact with our platform, including:
IP Address
Browser Type
Device Information
Operating System
Pages Visited on Our Platform
Time Spent on Our Platform
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services
To process transactions and facilitate currency exchanges.
To personalize your experience on our platform.
To improve our platform’s functionality and user experience.
For Security and Compliance
To verify your identity and protect against fraudulent activities.
To comply with legal and regulatory requirements, including
anti-money laundering (AML) and know-your-customer (KYC)
obligations.
For Communication
To send you important updates, notifications, and promotional
materials.
To respond to your inquiries and provide customer support.
2. How We Share Your Information
We do not sell, trade, or rent your personal information to third
parties. However, we may share your information with:
Service Providers
We may share your information with trusted third-party service
providers who assist us in operating our platform, conducting our
business, or providing services to you. These service providers
are contractually obligated to protect your information and use it
only for the purposes we specify.
Legal and Regulatory Authorities
We may disclose your information to legal and regulatory
authorities when required by law or to protect our rights,
property, or the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your
personal information may be transferred to the acquiring entity.
3. How We Protect Your Information
We implement a variety of security measures to protect your
personal information from unauthorized access, alteration,
disclosure, or destruction. These measures include:
Data Encryption: We use industry-standard encryption protocols to
protect your data during transmission and storage.
Access Controls: We restrict access to your personal information
to authorized personnel only.
Regular Security Audits: We conduct regular security assessments
and audits to identify and address potential vulnerabilities.
4. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
You can access and update your personal information by logging
into your account and editing your profile settings.
Data Portability
You have the right to request a copy of your personal information
in a structured, commonly used, and machine-readable format.
Data Deletion
You can request the deletion of your personal information by
contacting us at [Insert Contact Email]. Please note that we may
retain certain information as required by law or for legitimate
business purposes.
Opt-Out
You can opt out of receiving promotional communications from us by
following the unsubscribe instructions in any email you receive or
by contacting us directly.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your
experience on our platform. Cookies are small text files that are
stored on your device when you visit our platform. You can control
the use of cookies through your browser settings. However,
disabling cookies may affect your ability to use certain features
of our platform.
6. Children’s Privacy
Our platform is not intended for use by individuals under the age
of 18. We do not knowingly collect personal information from
children. If we become aware that we have inadvertently collected
personal information from a child under the age of 18, we will
take steps to delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect
changes in our practices or for other operational, legal, or
regulatory reasons. We will notify you of any material changes by
posting the updated Privacy Policy on our website and updating the
"Effective Date" at the top of this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or
our data practices, please contact us Digitsend
Headquarters: Lagos, Nigeria
Email: support@disgitsend.com
Phone :- +2348102739298
This Privacy Policy shall be governed by and construed in
accordance with the laws of Federal republic of Nigeria, without
regard to its conflict of law principles.
